Job Description

Role Overview

We're looking for a proactive and detail-oriented

Education Programme Coordinator

to support the smooth delivery of enrichment programmes across childcare centres. You'll manage instructor scheduling, coordinate class logistics, and handle key administrative tasks. This role also supports stakeholder communication and ad-hoc duties to ensure smooth operations.

Key Responsibilities

Programme Coordination & Scheduling

Plan and assign freelance instructors based on childcare centre class schedules. Ensure timely communication and coverage for all sessions. Monitor and resolve scheduling conflicts, last-minute changes, make-up classes, and instructor substitutions. Prepare and distribute class timetables, reminders, and updates to relevant stakeholders.

Data Entry & Administrative Support

Oversee data entry for programme registration, materials ordering, and internal tracking systems. Maintain and update student databases, instructor rosters, and class attendance records.

Events & Promotions

Assist in planning and executing trial classes, roadshows, and promotional events to drive student enrolment. Coordinate event logistics, prepare materials, and provide on-site support as needed.

Communication & Stakeholder Support

Serve as a liaison for childcare providers, freelance instructors, franchisees, and internal teams regarding class logistics and administrative queries. Draft and send clear, professional communications (e.g., class updates, reminders, make-up arrangements). Address feedback or concerns with empathy and efficiency, escalating when appropriate.
General Support

Perform ad-hoc tasks as and when required to support team operations. Conduct classes when instructors are unavailable (training provided)

Requirements

Diploma or degree in any discipline Strong organizational and coordination skills Excellent communication skills (written and verbal) Proficiency in Microsoft Office and basic data management tools. Ability to multitask and handle scheduling conflicts
Job Types: Full-time, Permanent

Pay: $2,600.00 - $3,000.00 per month

Work Location: In person