Job Description

What the role is:

ISD confronts and addresses threats to Singapore\'s internal security and stability. For over 70 years, ISD and its predecessor organisations have played a central role in countering threats such as those posed by foreign subversive elements, spies, racial and religious extremists, and terrorists. A fulfilling and rewarding career awaits those who want to join in ISD\'s critical mission of keeping Singapore safe, secure and sovereign for all Singaporeans. The Endpoints Support Specialist is responsible for the evaluation, procurement, configuration, management, and support of endpoint devices (e.g. PCs, notebooks, printers, scanners, etc.) for daily to large scale projects in a timely order to ensure operational steadiness for the organisation.

What you will be working on:

You will manage and evaluate the procurement of endpoint devices, handle and manage image builds, and carry out IT deployment. This includes providing de-kitting cycle support in line with the IT Support\'s deployment, technology refresh, and ad hoc requirements to provide support for the organisation\'s needs. You will also keep abreast of the new technology products and services in the IT industry for sourcing, evaluation and recommendation to enhance and/or improve IT technology and/or IT security posture for the organisation. \xe2\x80\xa2 Create, configure, and manage endpoint devices (e.g. PCs, notebooks, printers, scanners, etc.) \xe2\x80\xa2 Source, recommend and evaluate latest endpoint devices \xe2\x80\xa2 Create and manage standard image builds \xe2\x80\xa2 Configure and manage embedded systems \xe2\x80\xa2 Interface with users to provide support and strengthen support and user relations \xe2\x80\xa2 Plan and manage deployments \xe2\x80\xa2 Perform troubleshooting on issues related to endpoints

What we are looking for:

• Diploma in Electrical & Electrical, Computer & Communication Engineering, Cyber & Digital Security or Multimedia and Infocomm Technology or equivalent competencies will be preferred. \xe2\x80\xa2 Applicants with no experience may apply. \xe2\x80\xa2 A great team player with strong interpersonal and communication skills, service-oriented, and able to work independently. \xe2\x80\xa2 Only Singaporeans need apply We wish to inform that only shortlisted candidates will be notified.

About MHA - Internal Security Department (ISD):

The Internal Security Department (ISD) confronts and addresses threats to Singapore\'s internal security and stability. For over 75 years, ISD and its predecessor organisations have played a central role in countering threats such as those posed by foreign subversive elements, spies, racial and religious extremists, and terrorists. At the heart of our work are the collection of intelligence that enables us to size up the threats to Singapore\'s internal security, and taking the executive actions necessary to overcome those threats. Every day, we collect and analyse intelligence, make impartial assessments, and take decisive action to counter the threats to Singapore\'s internal security and stability, and sovereignty.

Internal Security Department