Job Description

Job Title: End-User Computing (EUC) Support

Job Type: Contract - 3 Years

Job Location: Jurong East, Singapore

Job Responsibilities

1. Develop, implement and administer IT projects pertaining to user computing such as mobility and user networks (wired or wireless).

2. Support day-to-day IT operations such as asset, patch and problem management.

3. Participate in all internal or external audits pertaining to the user computing domain.

4. Perform user computing procurement.

5. Perform documentation on user computing domain such as developing user guides, FAQ and Tips and Tricks.

6. Support user related issues on PC software application, including IP telephony settings.

7. Set up and support email services, print services, Security, Active Directory and remote access.

8. Support on Mobility including iPad, GoMax and SOE Mobile Email.

9. Backend support, resolution, such as email, security, Active Directory and remote access.

10. Follow-up on WOG related incidents such as hardware replacement.

11. Ensure user computing policy and procedure are kept up to date.

12. Perform troubleshooting of user computing issues when required.

13. Liaise with vendor on IT matters pertaining to user computing such as goods receipt.

14. Handle start work and work cessation arrangements.

15. Work closely with IT manager to ensure that user computing projects are implemented properly and on schedule.

16. Be proactive in proposing and developing more efficient way of running user computing environment.

17. Maintain and update desktop support documentations and IT inventory 18. Perform other tasks as designated by the Corporation

Job Requirements

1. Diploma or Degree in IT.

2. At least 3 years of experience in supporting user computing domain.

3. Experience with mobility infrastructure and mobility applications.

4. Experience working in a fast pace environment.

5. Ability to multi-task and reprioritize workload.

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability asap to take it forward.

To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte. Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

We regret to inform that only shortlisted candidates will be notified.

Additional Information

Career Level

Senior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 years

Job Type

Contract

Job Specializations

,

Company Overview

RMA Group, a multi-disciplined business services group, was established in 1988. Our mission is to maximize shareholders\' values and satisfy our customers\' needs, while providing our employees a rewarding and productive work environment while conducting our affairs responsibly in the community.

Product & Services

With Multi National Company as our main clients, we always ensure that we provide the best service to our Clients. We assist the Clients in their recruitment, payroll administration, timesheet administration, and leave administration. We also provide customized HR services according to Client\'s needs.

Additional Company Information

EA No.

93C4403

Company Size

501 - 1000 Employees

Industry

Human Resources Management / Consulting

Specific Location

Jurong East

RMA Contracts