End User (eu) Care | Help Desk (project Based)
Makati, Philippines
Job Description
End-User (EU) Care | HelpDesk (Project- Based) 3yearsEnd-User (EU) Care | HelpDesk Engineer will perform tasks indicated/included in the Service Contract/Agreement between the client and Nexus Technologies, Inc. They will be responsible in providing technical support and assistance on the phone or remotely related to computer systems, hardware, and software.Qualifications:
- Graduate of a computer or IT-related degree courses (BS-IT, BS-CS, BC-CoE, BS-MIS).
- Preferably with 6-months to 1-year experience in an IT user support and call/remote operations.
- Must have knowledge on Microsoft Windows and Office/o365 support/troubleshooting and other OS/application related service/s.
- Must be familiar with fundamental computer hardware, software operations and troubleshooting.
- Must possess problem-solving attitude or skills, and helpdesk/service-desk operations.
- Service oriented with high regard for customer service excellence.
- Relevant industry-standard certifications (e.g. CompTIA A+, Microsoft Windows and/or Office) will be an advantage
- 8 hour shift
- 13th month salary
- Overtime pay
- Makati City: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1011967
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMakati, Philippines
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EducationNot mentioned