Job Description

ABOUT OCBC BANK
OCBC Bank is the second largest financial services group in Southeast Asia by assets and one of the world\'s most highly-rated banks, with an Aa1 rating from Moody\'s. We have more than 540 branches and representative offices in 19 countries and regions with more than 29,000 employees globally. Our key markets are Singapore, Malaysia, Indonesia and Greater China. We are also one of the largest listed banks in Southeast Asia by market capitalisation (listed on the SGX-ST).

Together as a group with our subsidiaries, we offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services. Further details can be found on our website.

ABOUT GROUP OPERATIONAL EXCELLENCE (GOE)
We are a diverse group of around 30 individuals based in Singapore, Malaysia and Hong Kong. Our team members are either ex-consultants with financial industry experience or experienced change practitioners from leading financial institutions/global MNCs.
Our mission is to be a trusted partner to the business in transforming the organisation to achieve the epitome of operational excellence. We work closely with Business Units and Functions to define strategic priorities, transformation roadmaps and partner them in driving cross-functional initiatives to improve customer service, employee experience and productivity. We measure our success through the lasting value that we create for OCBC.

OPPORTUNITY WITH THE GOE DIVISION
Given GOE\'s position at the forefront of change within the bank, you will have the opportunity to work on the most important initiatives that are broad ranging, spanning across divisions and geographies. As an advocate of operational excellence and great employee experience, your role will be to manage and steer the projects you work on day-to-day directly with leadership teams across divisions and geographies. You may work alone or be supported by 1-2 junior team members. You will also work with Heads of Department within the division on project proposals to senior stakeholders.
We are focused on growing talent. At OCBC, We See You; We will bring out the best in you and empower you to excel. Our greatest pride is seeing our people succeed. As you grow your career within the GOE division, you may have the opportunity to play an expanded leadership role, growing into a more senior role owning large-scale projects. If you aspire to move into a line role, the relationships that you build as you work across the group will open many opportunities to move into the business.

ROLE & RESPONSIBILITIES

• Advise business by bringing a strategic point of view and sound approach to problem solving
• Plan and lead employee engagements and projects
• Represent GOE in stakeholders\' discussions
• Manage and guide the work of junior team members throughout their project assignments
• Drive GOE initiatives (e.g. Training within GOE and across OCBC)

Qualifications
DESIRED PROFILE
At present, we are looking for individuals with transformation and business experience to complement our existing team.
The candidate should offer good financial services knowledge with a \'consulting toolkit\'. The candidate must have at least 5 years of experience in transformation, process re-design or consulting experience with a reputable firm and/or transformation division of leading financial institutions

In an ideal candidate, we look for:

• Proven experience in delivering strategy and transformation projects, preferably involving new business models
• Ability to learn quickly, think strategically and critically, and articulate complex ideas in understandable ways
• Good knowledge of how financial services businesses work and latest trends (including digital) impacting the industry
• Comfortable working in an unstructured, cross-divisional and multi-stakeholder environment

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