Job Description

Job Duties




Provide servicing on customers' MFDs in accordance with the procedures indicated inside the service manual Take ownership of designated MFDs and to ensure all MFDs are in optimum working conditions Providing quality services during visits to ensure customers or users are delighted To provide resolution to customer when they encountered connectivity issues or unable to utilize the machine in their printing environment To undertake the role and responsibilities to ensure all installed machines with connectivity are properly installed and demonstrated to users on the use of the machine's functions and connectivity matters Support team in technical support and solutions






Requirements




At least a diploma or equivalent in engineering, IT, business or a related field is required. At least 2 years or more of relevant experience in technical field operation in office equipment with intermediate knowledge in networking * Comfortable to travel extensively to customer location island wide