Job Description

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel's Networks of tomorrow, and Empower Every Generation to live, work and play in new ways! Responsibilities: Support Product unit in the expansion of IPTV and OTT infrastructure to meet BAU growth. Manage the financial health (Opex) of department and manage the Repair and Maintenance contract with Suppliers. Responsible to implement and rollout of IPTV and OTT systems, applications and features. Tier 2 service recovery/secretariat role in Incident Management. Responsible for the monitoring of the performance, reliability and availability of IPTV/OTT systems and applications, thereby ensuring that the SingtelTV service availability is up at all times and circumstances, including during events of high viewership whether planned or otherwise. Provide engineering support during the lifespan of the systems e.g. feature upgrade, replacement, etc. Review and establishes new procedures, automation of process and operation workflow and alarm correlations as and when necessary as a continuous improvement effort to improve service quality and customer satisfaction for SingtelTV service. The Ideal candidate should possess: Degree in Computer Engineering or Electrial Engineering 1 year or more experience in Video/Media industry (Design, implementation or tier 2 operation). Good knowledge of IPTV and OTT technology, architecture and application framework and Broadcasting technology. Good IP networking knowledge eg L2, L3 switching and routing (e.g Nokia and Huawei routers and switches). Firewall, DHCP, DNS, CCNA Cisco certification CCNA (CCDA is a plus). Good Knowledge of Layer 4 and above protocols such as TCP, DNS and DHCP. ITIL V3/4 Foundation Certification. Good understanding of supporting framework such as Billing/Mediation, Provisioning and Budgeting framework and process. We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.