Job Description

Singapore, SingaporeCompany: Singtel GroupAt Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.Join us and experience what it\'s like to be with an Employer of Choice*. Together, let\'s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel\'s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!Make an Impact by:

• Support IPTV team in the expansion of IPTV and OTT infrastructure to meet BAU growth.
• Ensure the IPTV method of procedures for change activities are validated thoroughly before it rollout to Production platform.
• Perform shift, remote standby duties, onsite change activities, and attend to faults after normal office hours when required.
• Interface with IPTV stakeholders to perform on-site System Integration Tests and User Acceptance Tests.
• Support network and security systems ensuring security in operation.
• Responsible for the deployment, operations and maintenance of IPTV and OTT systems and applications and provide support in incident management.
• Responsible for the monitoring of the performance, reliability and availability of IPTV and OTT systems and applications, thereby ensuring that the SingtelTV service availability is up at all times and circumstances, including during events of high viewership whether planned or otherwise.
• Create and update technical documentations for projects.
• Responsible for incident management competency including more in-depth troubleshooting using debugger, probes, scripts, syslogs, etc. liaison with vendors Tech Support or R&D for fault diagnosis & escalation.

Skills for Success:

• Bachelor\'s degree in Computer Science/Information Technology/Engineering.
• 3-5 years of relevant IT experience.
• Minimum 2 years of experience in configuring Routers, Switches, Firewalls, Windows Server, Active Directory.
• Good knowledge of IPTV/OTT technology and architecture.
• Good understanding of network system, network architecture, routing, switching, firewall and security.
• ITILv3 Foundation Certification

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel