Job Description

Date:

31 Oct 2025

Location:

Singapore, SG, 339263

Company:

idsMED

Carry out all warranty, preventive maintenance, troubleshooting and breakdown service repair jobs assigned for hospital sterilizer, endoscopy washer & drier, sealer cart washer in CSSD, TTSU, Specialist Centre. Carry out preventive maintenance according to schedule by clear time planning and making appointments with specific customers Plan and balance for efficacy and productivity by meeting organizaational goal to turnaround within 72 hours excluding weekends and public holidays Maintain proper records of equipment history by customer and department both at site and regularly update SOM to ensure real time information Prepare job sheets, seek customers approval/confirmation, coordinate with SOM to invoice the correct spare parts Coordinate with SOM to prepare quotations for the right decision maker and track records Ensure timely job sheet closure to speed up biling processes to reduce AR & inventory holding Familiarize with the ISO Procedure & always operate within the guideline Familiarize with all risk management processes and ensure compliance at site Responsible to do it right first time and be aligned to aim for zero complaints Plan and coordinate with customer/end-user to reduce time &resource wastage Prepare and decide all quotation and track for official purchase orders for breakdown repairs Drive & comply to organizational objective and always respond within 10hours at site during office hours Responsible to always communicate professionally with internal and external customer Create competitive advantage by adding value to the organization through building strong relationship with BME engineers in key accounts Attend all training or re-training identified and contribute to continual improvement by giving constructive feedback to manufacturer Reponsible to share & where applicable, conduct corss training internally to increase competency of other engineers and also organize & provide training for BME department Gain & gather information in the field & make informed recommendation to service manager & participate in the drive for sharing of best practices based on customers feedback and personal experiences

Job Requirements

Min. degree in Biomedical Engineering or other relevant fields At least 2 years of working experience in hospital CSSD and endoscopy equipment.(sterilizer,washer,cart washer,Endo washer,plasma sterilizer,sealer,endo dryer,medical dryer,ultrasonic clean,sealer) Strong engineering and IT Knowledge Possess own transport Positive attitude with good communication and interpersonal skill. Good analytical and problem-solving skills. Customer focus & excellent execution. Able to travel outstation or overseas when required. Fluent in English.

Attributes

Showing commitment to work and consistently producing the desired outcomes. Working positively, responsibly and sharing a sense of accountability. Applying the required skills and knowledge to the tasks that you are asked to do. Delivering expected outcomes by using available resources effectively. Demonstrating clear plans and priority to work assignments. Improving self by showing eagerness to learn, gain new skills and knowledge. Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship. * Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.