Job Description

Discover your future at Citi

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Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

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The COB (Continuity of Business) & CM (Crisis Management) Lead plays a vital role in ensuring business continuity and recovery. This involves analyzing business processes, identifying potential disruptions, and developing solutions to mitigate risks. This involves analyzing business processes, identifying potential disruptions, and developing solutions to mitigate risks. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. The role requires strong analytical, communication, and project management skills, as well as the ability to work independently and collaboratively with senior stakeholders. Strong communication and diplomacy skills are required.

Responsibilities:

Support Citi's Enterprise Resilience program, including executing annual Business Continuity Plan (BCP) testing and documentation within the Fusion system. Lead BCP development and ensure accurate documentation and testing. Produce clear and concise requirements documentation, both written and diagrammatic. Attention to detail and ability to discuss document and confirm process flows. Perform data analysis using Excel and other tools. Manage multiple projects simultaneously and deliver high-quality work under pressure. Proactively identify areas for improvement and adapt strategies accordingly. Collaborate with senior business sponsors to achieve consensus and drive organizational alignment. Adhere to all applicable laws, regulations, and company policies, demonstrating sound ethical judgment and maintaining transparency. Acts as SME to senior stakeholders and /or other team members.

Required Skills and Experience:

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Strong analytical and problem-solving skills. Excellent written and verbal communication skills, including presentation development. Proven ability to manage multiple projects and meet deadlines in a fast-paced environment. Proficiency in data analysis and Excel. Ability to work on multiple projects simultaneously. Experience with technology project management, data modelling, and workflow mapping (preferred). Experience working with internal/external audit/regulatory or control groups (preferred). Advanced project management, data analysis, and reporting skills, including familiarity with relevant technologies (preferred) 5-8 years Banking or experience in Enterprise Resilience or risk and project management.

Qualifications:

Bachelor's/University degree or equivalent experience.

Attributes:

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Proactive and results-oriented. Strong attention to detail. Ability to work independently and as part of a team. Adaptable and flexible, with the ability to manage changing priorities. Committed to ethical conduct and compliance.

#LI-Hybrid


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Job Family Group:

Corporate Services
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Job Family:

COB & Crisis Management
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Time Type:

Full time
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Most Relevant Skills

Please see the requirements listed above.
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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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