Coordinating the equipment servicing & warranty claims for the welding equipment.
Analyse equipment malfunctions and failures trends and accordingly develop corrective actions.
Conducting equipment\'s service training, product application training and presentations for distributors & key customers.
Act as primary contact for equipment performance & liaise with overseas factories & distributors/key customers regularly.
To visit end users for conducting discovery work, service trainings, demo & troubleshooting for the products.
Partner with Sales & Marketing departments to support voice of customers activities, understanding needs and making product value propositions.
Stay involved in Welding Technical Centre\'s day to day activities like welding procedure development, productivity/quality comparison analysis, and new product developments.
Coordinate with sales team to improve effectiveness of after-sales support services including distributors services for better end user experience.
Requirements:
Diploma or bachelor\'s engineering degree and a minimum 3 years of experience in electrical or welding field.
Excellent understanding of solid-state component\'s functioning & testing and well versed in reading electrical circuit diagrams. Having experience in welding automation is a plus point.
Excellent verbal and written communication skills.
Proficiency in Bahasa Indonesia is a plus point as Indonesia is one of our key markets.
Up to 30% travel required around SEA countries.
Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?Company profileTrust RecruitHuman Resources & Recruitment11-50 employeesTrust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Company informationRegistration No.201935022ZEA No.19C9950