Job Description

EVENTS EXECUTIVE
Mandarin Oriental, Singapore is looking for an Events Executive to join our Event Management team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.
About the job
Based at Mandarin Oriental, Singapore within the Event Management Department in Singapore, the Events Executive is responsible in supporting event planning by handling inquiries, qualifying leads, preparing proposals, managing correspondence, checking availability, conducting site inspections, assisting with forecasts and coordinating banquet event orders. The Events Executive reports to the Director of Event Management.
As Events Executive, you will be responsible for the following duties:

• Assist in preparation of revenue reports and annual budget and business plan.
• Assist with enquiry calls for prospect weddings/ corporate events.
• Qualifies leads received for prospect weddings and corporate events and obtain the necessary information to formulate a proposal.
• Handles telephone calls and accurately take messages, new enquiries, check availability for both function and guest rooms.
• Ensures all incoming calls and email correspondences are forwarded to the respective Events team members upon receipt and assist with email proposal responses within 24 hours.
• Check function and guestroom availability for site inspections.
• Conduct site inspections in the absence of Event Managers.
• Assists in preparation of events forecast to be communicated to relevant departments.
• Assist in the preparation and distribution of Banquet Event Orders for upcoming events.

As Events Executive, we expect from you:

• Good service and interpersonal skills
• Good presentation and communication skills (Written and Spoken English)
• Proficient in Microsoft Office applications and HMS, Delphi
• Self-starter
• Good problem-solving skills
• At least 1 year experience in a similar capacity
• Minimum qualification of diploma in any discipline

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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