Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Event Management & Stakeholder Communication

Track all event requests from initiation through completion, maintaining detailed records and status updates



Liaise with stakeholders throughout the event lifecycle, providing timely updates on critical milestones



Provide regular client updates on event progress, changes, and deliverables



Coordinate with all parties (internal and external) to ensure successful event delivery



Manage event timelines with clear accountability and milestone tracking



Event Execution & Operations

Support on-site events, conferences, promotions, functions, and briefings ensuring exceptional visitor experience



Deliver end-to-end event support from pre-event planning through post-event analysis



Supervise event setup and breakdown operations with attention to quality standards



Monitor event progress and implement swift resolution for emerging challenges



Ensure event locations are properly prepared and restored to pre-event condition



Procurement & Vendor Management

Execute procurement activities for events



Maintain high-performing vendor partnerships ensuring adherence to service level agreements



Coordinate logistics for equipment, supplies, and resources to maximize efficiency and cost-effectiveness



Audio Visual Coordination

Ensure all AV equipment is operational and ready for use prior to event commencement



Collaborate with AV support teams to validate functionality of all technical equipment



Conduct pre-event AV testing to prevent technical disruptions during events



Coordinate A/V resources and establish backup solutions and contingency protocols



Stakeholder & Resource Coordination

Ensure essential standby support personnel are on-site during events



Facilitate collaboration with facilities management, security, catering, and service provider teams



Serve as central communication hub for all parties involved in event delivery



Optimize staffing deployment including after-hours and weekend event support



Account Management Support

Support the Account Lead on client account management including reports and presentations for events



Contribute to client-facing materials and documentation development



Participate in account strategy discussions and relationship optimization activities



Provide event-related insights to drive account growth and retention



Process Development & Reporting

Create and implement processes for event management and operational activities



Develop standard operating procedures for event management delivery



Utilize dashboards and reporting tools to provide data-driven insights on performance metrics



Generate regular performance reports tracking KPIs and service delivery excellence



Analyze data to identify improvement opportunities and strategic recommendations



Compliance & Risk Management

Ensure compliance with client security protocols and banking environment requirements



Coordinate with Emergency Response Teams and safety personnel for risk management



Conduct risk assessments for event activities and implement mitigation strategies



Ensure events meet all regulatory and compliance requirements



Additional Responsibilities

Undertake ad hoc duties as assigned by management



Support special projects and initiatives enhancing service delivery



Provide backup support for team members ensuring operational continuity



Required Skills & Qualifications



Technical Skills

Proven experience in event planning, coordination, and execution



Strong project management skills managing multiple events simultaneously



Understanding of AV systems and technical requirements for corporate events



Experience in vendor management



Basic proficiency with dashboard reporting systems and data analytics tools



Professional Skills

Excellent communication and interpersonal skills



Strong organizational and time management abilities



Professional demeanor appropriate for corporate banking environment



Problem-solving skills with ability to implement effective solutions



Attention to detail ensuring events meet client standards



Leadership & Coordination

Ability to coordinate diverse stakeholder groups and service providers



Experience in vendor management and contract oversight



Capability to work under pressure and adapt to changing requirements



Strong negotiation and relationship management skills



Account management support experience preferred



Working Conditions

Standard business hours with flexibility based on event requirements



Weekend and holiday availability for special events as needed



Professional standards required for banking environment with security and confidentiality requirements



Flexibility for events outside normal business hours



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.