Job Description

About Us:


We are a long- and well-established insurance brokerage firm based in Singapore, dedicated to providing tailored insurance solutions across a broad range of industries. Our commitment to excellence and client-centric approach has earned us a reputation as a trusted partner in the insurance sector. As a result of growth, we have a position available and are seeking a dynamic and motivated individual to join our team.





Position: Senior Executive


Location: Singapore


Employment Type: Full-time


Salary: $2,000 to $5,000





Job Overview


The candidate is expected to handle all claim matters which including but not limited to answering claims queries, review and submission of claims documents, monitor/ review of pending claims/ queries and other duties as assigned by the supervisor. Training will be provided for candidate who has no related claims experience.





Responsibilities & Duties


Teamwork - working as a team and assisting claim colleagues during their absence Respond to clients' queries as soon as possible Keep track of deadlines which had been undertaken by you Maintain full and accurate claim registration for the claims handled by you Follow up on your outstanding issues/ emails promptly Monthly review of own outstanding claims and seek instructions/ advices from senior/ supervisor Flag up issues/ problems before complaints Assist in claim related administration works including managing claims inbox
Specific Skills


Able to draft simple claims related emails and letters to respective parties Able to manage and handle clients' expectations pertaining claim matters Full understanding of claims procedures and processes for all classes of insurance policies * To obtain BCP, PGI, ComGI, and HI