Job Description

My client is a

Hospital

located at

Central area

.

Attractive AWS + bonuses.

Responsibilities:

Provide day-to-day operational support in the designated

Medical Records Office

(MRO) function. Ensure all medical records are handled with the highest standards of confidentiality and security. Demonstrate proficiency in electronic systems and Microsoft Office applications (e.g., Excel, Word) to support MRO operational workflows. Assist and advise internal departments and external parties regarding processes related to medical records. Handle registration and processing of medical report requests, including performing cashier duties for related payments. Follow up with physicians to obtain completion of pending or incomplete medical report requests. Perform administrative tasks related to the processing and management of medical report requests. Manage complex or urgent cases to ensure timely delivery of medical reports to requestors. Retrieve medical records to support report preparation and fulfill duplication requests from legal firms and government bodies. Assist in data collection and maintain accurate daily records of assigned tasks as directed by the supervisor.

Requirements:

Minimum qualification of GCE "A" Level or Diploma. Strong proficiency in computer applications, with solid working knowledge of Microsoft Office tools such as Excel and Word for departmental data management. Ideally, at least 1 year of relevant experience in the healthcare or service industry. Strong communication and interpersonal skills. Customer-oriented with a strong service mindset. Detail-oriented, well-organised, and demonstrates a positive attitude. * A proactive team player who is eager to learn and grow.