The Cybersecurity Operations Manager - Cybersecurity (Information Technology) plans and oversees monitoring and maintenance of security operations, and provides direction and leadership to internal resources. He/She provides expertise on security technologies and innovative security concepts, and works toward enhancing the resilience of security operations. He/She coordinates ongoing reviews of existing security programmes, protocols and planned upgrades.
He/She establishes escalation processes for security incidents and develops contingency plans and disaster recovery procedures. He/She focuses on policy implementation and control.
He/She is diligent and watchful in monitoring security operations, systems and activities.
He/She is also a confident leader who develops plans and solutions to address security incidents and also one who has a passion for engaging and developing others in his team.
Job Responsibilities/Key Tasks(External)
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Envision infrastructure strategy and design
Partner with higher management to envision a high level physical and/or virtual infrastructure strategy, architecture design
Analyse the short-term and long-term infrastructure capacity needs for current and future requirements
Update stakeholders on the implementation and expansions of physical and/or virtual infrastructure
Advise infrastructure implementation
Advice stakeholders on capabilities and constraints of the infrastructure environment
Propose disaster recovery and contingency plans
Monitor infrastructure performance
Review periodic reports on the performance levels for physical and virtual infrastructure performance
Provide updates to senior leaders regarding infrastructure effectiveness
Recommend new technologies or opportunities for cost savings, security and service quality improvement
Establish Standards And Governance
Establish metrics, Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and protocols
Establish governance policies, standards, procedures and guidelines based upon business strategy
Assure regulatory and legal compliance of the physical and/or virtual infrastructure design
Build vendor and/or supplier relationships
Build strategic relationships with external partners
Lead negotiations with IT providers and vendors
Represent the organisation with external partners