Job Description

Job Details

Location Singapore Salary Competitive Salary Job Type Permanent Ref BH-179059 Contact Grace Tham Contact email

Email Grace Contact phone

+65 6692 0744 Posted 1 day ago

You will be overseeing the team responsible for the following critical functions:

• To ensure Operational readiness of new strategic platforms and change requests across Operations for the Banks\xe2\x80\x99s Cash, Trade and Commercial loans.
• Commercial readiness testing of the Bank\xe2\x80\x99s leading digital banking experience for businesses.

You will be a proven leader with expertise and experience in banking operations. You will have a successful record of providing leadership driving the implementation of changes and enablement of Operations with the rollout of new strategic technology platforms.

You will primarily be responsible for the overall leadership and delivery of user acceptance testing (UAT) and operationalisation activities. You will drive the effective use of budget to support strategic change
programs. You thrive on taking initiative to proactively look for continuous improvement opportunities through new automation tools that fosters greater productivity and improve quality.

You will possess excellent communication skills, be adaptable to changes, and have an ability to build and foster great working relationships with stakeholders.

Your track record of ensuring operational excellence of Operations delivery in well-established Financial institution, preferably in wholesale banking will ensure your success.



What you\xe2\x80\x99ll do

Stakeholder Relationship Management

• Act as a trusted advisor for senior stakeholders and influencers.
• Drive effective business change by building relationships with business leaders, technology, and operational business partners.

Planning & Management

• Strategic leadership in user acceptance testing and operationalisation.
• Drive delivery excellence of operationalisation of strategic projects and business aligned initiatives across group and subsidiaries.
• Anticipate and address challenges holistically to achieve success.
• Management and monitoring of planned testing, ensure early identification of potential problems, recognize anticipated risk impact and propose risk mitigation strategies.
• Drive scoping and evaluation of continuous improvement to improve the overall cadence of user acceptance testing.
• Define overall considerations, including scalability, maintainability, cost, operations, and principal risks.
• Ensure commercial and business perspective are met with the capabilities delivered.
• Develop and manage the operating budget.

Managing RUN

• Manage the communication with senior business stakeholders on testing and operationalisation support to Operations Operating Centres.
• Drives continuous improvement, early identification and resolution of challenges impacting BAU changes.
• Embed a robust risk governance culture, strengthen the risk and control environment.
• Support and drive a sustainable process for measuring benefits to ensure Operations resources are aligned to business initiatives which provide the highest ROI.

Develop talent

• Build high performance teams
• Develop plans to acquire skills and necessary resources for the continuous development of organization
• Develop plans to build the capabilities of the team
• Mentor senior Operations leaders across teams
• Develop talents initiatives aimed at upskilling the organization\xe2\x80\x99s workforce in the Operations space.

The knowledge, experience and qualifications you\xe2\x80\x99ll need to succeed

• You\xe2\x80\x99ll typically have over 15 years of the relevant banking experience.
• Involved in large banking operations and change programs are preferred.
• Equivalent experience and skills also considered.
• Experience in budget and cost management.
• Possess strong leadership skills and management acumen
• Strategic and forward-thinking approach to challenges with outstanding influencing, negotiation and persuasion skills.
• Excellent stakeholder management and communication skills.
• Manage divergent agendas and divergent stakeholders with win-win solution.
• Manage organizational ambiguity and differing stakeholder views.
• Strong understanding of business strategies and ability to translate them into concrete achievable action plans.
• Understanding of operational processes across banking functions and departments.
• Organized, detailed and have an ability to handle a diversified portfolio
• Keep abreast of the latest industry, market and regulatory changes.
• Energetic and nimble to react to change quickly
• Ability to collaborate and drive motivation across a diverse slate team members and deal with difficult conversations.
• Own and enhance testing and operationalisation of new process
• Delegate with clear accountabilities across the teams for delivery of outcomes.
• Create an environment of learning and development through each other\xe2\x80\x99s success and failures. Understand and channel team members to their personal and professional growth via challenging and stretch assignments.
• Passionate, diligent individual with ability to thrive in ambiguity.
• Resourceful team player.
• Planning, managing and meeting yearly budgets
• Tertiary level qualifications

Please reach out quickly in confidence at +65 93388 689.

Reg No. R1442448
BeathChapman Pte Ltd
Licence no. 16S8112