Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Executive Director of Tech Advisory



About the Tech Advisory & Sales Team



Tech Advisory & Sales team supports both JLL Technologies (JLLT) and Work Dynamics (WD) to serve the needs of our enterprise occupier clients driving their sustainability, technology and real estate agendas through the use of technology. By combining innovative JLLT technologies with WD's world-renowned expertise, we're able to unveil untapped opportunities to shape the future of real estate for a better world.



Our Work Dynamics teams provide tech-enabled solutions and global, end-to-end, connected capabilities to help create more sustainable environments, keep people connected and address every aspect of the employee experience and their well-being.



Our JLLT teams deliver a comprehensive technology portfolio of purpose-built software platforms, apps, hardware and technology services, as well as innovations from venture-backed companies. Our best-of-breed portfolio is designed to meet and exceed the industry's demands for better business intelligence, workplace experience, and smart building platforms. JLL Technologies helps organizations transform the way they acquire, operate, manage, and experience space.



Role Purpose

The Executive Director of Tech Advisory is accountable for all elements of Technology for the assigned Sub-Division, including priorities for the vertical division to differentiate, client NPS & delivery escalations, and market penetration strategy. The Executive Director of Tech Advisory acts as overall technology advisor lead for the Sub-Division and aligned accounts to define technology-enabled growth and operating efficiency priorities. In this capacity they own and communicate the technology strategy for the vertical in close collaboration with broader JLL Technology strategy. This includes ensuring Technology delivery meets client expectations of JLL's contracts. The Executive Director of Tech Advisory is directly responsible for the go to market strategy and execution across the Sub-Division for the portfolio of JLL technology products.



The role requires well versed expertise across many domains of real estate and facilities culminating in the bringing together of multiple software product and services solutions to solve complex challenges. The role requires strategic problem-solving ability and established credibility in the Commercial Real Estate community that instills confidence and trust.

Key responsibilities include:

Technology Advisory

Accountable for all elements of Technology for the Sub-Division. Serve as the lead technology advisor for the Sub-Division and aligned accounts. Define priorities for Account Tech Advisors aligned to accounts in Sub-Division for NPS Improvements, Internal Education, Growth and Innovation. Participate in account team and client meetings to drive awareness and adoption of JLL's technology strategy, platforms, and products. Establish and monitor technology priorities that enhance the Sub-Division's competitive advantage, communicate VOC to Product teams. Support SD Sales team with strategic tech guidance for complex or major pursuits in the division ensuring alignment with account tech roadmaps. Partner with Technology Delivery Executive for the Sub-Division to align priorities, communicate technology initiatives as well as drive technology adoptions within the Accounts in the Sub-Division and resolve and oversee delivery escalations.

Technology Sales

Develop and oversee comprehensive technology sales strategy for the Sub-Division. Provide account segmentation strategy of accounts in the Sub-Division. Provide input to Technology Sales Managers to align sellers to accounts and opportunities. Design market penetration strategies for technology products and services in assigned Sub-Division; works with BD, Marketing and Sales Managers to activate. Collaborate with Sales teams; removing barriers to sales with the WD accounts business, managing sales escalations and deconflicting sales motions. Participate in deal go-no go, deal strategy development for key clients/opportunities.

The Candidate Experience

10+ years of sales or sales solutioning experience at a large, global organization.



Experience across multiple disciplines of Corporate Real Estate services, technologies and/or solutions.



Proven capabilities in growing relationships at the senior executive level and C-Suite for global, Fortune 500.



Successful track record of achieving immediate credibility; presenting varying ideas to create value and challenge the status quo; and able to think quickly, listen well, and understand how to react and modify approach in front of clients and other key influencers.



Outstanding stakeholder management skills and ability to influence and motivate others on a team and help them succeed.



High attention to detail and very organized with strong analytical and problem-solving skills.



An excellent communicator with strong written and verbal presentation skills.



Results driven, and thrives in a fast-paced, high-growth work environment.



Ability to supervise and manage multiple projects at the same time.



Capacity to conceptualize as well as operationalize commercial strategies.



Ability to efficiently interact with company senior leaders.



Superior organizational awareness.



Experienced at managing diverse and geographically remote teams.



Understands the market of CRE Technologies, Prop Tech, IWMS, Smart Buildings, IoT, Experience Technologies etc.



Experience with successful selling outcomes using structured sales processes and tools such as Miller Heiman and Salesforce.



Behavioral Competencies

Passion to Win - wakes up every day thinking about how to engage new clients and beat the competition.



Strategic mindset - able to see big picture and future direction of the business, then translate into achievable new business development opportunities.



Influential - persuasive yet instills confidence among stakeholders, gravitas to drive change and obtain results.



Connector - can bring together various constituents across the organization to help drive client solutions.



Thrives in Ambiguity - can navigate through a complex, multi-faceted organization with multiple stakeholders.



Obsessed with customer habits - can use data derived from those behaviors; and trends within the industry to drive share of wallet.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.