Job Description

About Us

CapitaLand Group (CapitaLand) is one of Asia\xe2\x80\x99s largest diversified real estate groups. Headquartered in Singapore, CapitaLand\xe2\x80\x99s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.



Responsibilities

You will:

\xc2\xb7 Assist guests with check-in and check-out procedures

\xc2\xb7 Ensure all guest are attended to at the Front Desk

\xc2\xb7 Issue apartment access key cards

\xc2\xb7 Attend to and anticipate all guests\' queries and needs

\xc2\xb7 Provide recommendations on nearby amenities, places of interest and assist guests in making travel, tours and restaurant reservation arrangements

\xc2\xb7 Manage guests\xe2\x80\x99 accounts, information and apartment availability in the system

\xc2\xb7 Perform simple bookkeeping

\xc2\xb7 Make and confirm reservations

\xc2\xb7 Respond to all queries through walk-ins, emails and calls and assist with requests

\xc2\xb7 Handle and record guests feedback and complaints, referring them to supervisors and managers

\xc2\xb7 Receive and convey messages to guests\xe2\x80\x99 promptly

\xc2\xb7 Handle the safekeeping of cash and guests\xe2\x80\x99 valuables and belongings

\xc2\xb7 Perform related tasks as assigned

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

CapitaLand