Job Description

About UsCapitaLand Group (CapitaLand) is one of Asias largest diversified real estate groups. Headquartered in Singapore, CapitaLands portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.ResponsibilitiesYou will:xc2xb7 Assist guests with check-in and check-out proceduresxc2xb7 Ensure all guests are attended at the Front Deskxc2xb7 Issue apartment access key cardsxc2xb7 Attend to and anticipate all guests' queries and needsxc2xb7 Provide recommendations on nearby amenities, places of interest and assist guests in making travel, tours and restaurant reservation arrangementsxc2xb7 Manage guests accounts, information and apartment availability in the systemxc2xb7 Perform simple bookkeepingxc2xb7 Make and confirm reservationsxc2xb7 Respond to all queries through walk-ins, emails and calls and assist with requestsxc2xb7 Handle and record resident feedback and complaints, referring them to supervisors and managersxc2xb7 Perform related tasks as assignedJob RequirementsYou have:xc2xb7 Possess a good command of spoken and written English.xc2xb7 Pay attention to details;xc2xb7 Excellent team player and service-orientedxc2xb7 Passion in learning a variety of tasks, including handling paperworkxc2xb7 Willingness to perform shiftsBenefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.Only shortlisted candidates will be notified.

CapitaLand