Executive, Guest Service (perm Night)
Singapore, Singapore
Job Description
About UsCapitaLand Group (CapitaLand) is one of Asia\xe2\x80\x99s largest diversified real estate groups. Headquartered in Singapore, CapitaLand\xe2\x80\x99s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.You will:
- Assist residents with check-in and check-out procedures
- Make and confirm reservations
- Respond to all queries through walk-ins, emails, calls and assist with requests.
- Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
- Verify revenue from all sources and follow up on any discrepancies in reports
- Account for all financial transactions at the front desk accurately during your shift
- Handle end-of-day bookkeeping, auditing and account reconciliation
- Handle and record residents\xe2\x80\x99 complaints, feedback and perform the appropriate service recovery.
- Perform end-of-day procedures and produce daily reports
- Perform related tasks as assigned
- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences-
- Strong advocate of staff volunteerism
- Wellness programmes
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Job Detail
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Job IdJD1454705
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned