Job Description

Logistics Executive, Regional LogisticsContextSephora, a division of LVMH - Mo\xc3\xabt Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world.Sephora SEA\'s retail activity spans over 8 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia, New Zealand and Korea) with 50+ stores and boasts some global flagships such as Ion in Singapore and Pitt Street in Sydney. Its digital activities span over eight countries (retail countries excluding India, plus Philippines). Sephora SEA has experienced rapid growth in the region with many more stores and countries to come.Sephora Asia is looking to recruit an Logistics Executive, Regional Logistics.Missions and ResponsibilitiesThe Logistics Executive assists in managing as well as monitors operational functions within end to end logistics operations in the Omni channel environment, including warehouse (3PL), domestic and overseas transport and last mile delivery to customers both B2B and B2C.Warehouse and Operations Management:Manages the relationship with the 3PL in charge of Warehousing:Coordinates and communicates business requirements (volumes, SLAs) and standards to 3PL, and ensures their successful execution.Oversees 3PL operational performance (on-time operations, reliability, adaptability). Maintains and distributes performance KPIs.Conducts monthly meetings with 3PL to review above points and others (eg: safety matters).Identifies any trends that may affect 3PL performance, and determines actions to be taken.Initiates and implements a continuous improvement process with 3PL.Liaises with internal Sephora stakeholders to plan inbound and outbound operations :Communicates business projected volumes related to warehouse operations in preparation to business needs and events.Supply Planning team and Procurement team to plan inbound operations,Liaises with Procurement, Planning, Retail OPs teams to plan inbound and outbound operations prioritiesLiaises with Procurement team on inventory integrity issues driven from supplier / brandSC Managers to build schedule of deliveries to stores, balancing service to stores and efficient warehouse operations.Liaises with Ecommerce team to build event and campaign fulfilment strategy and recovery plan.Liaises with brands and/or other external stakeholders to facilitate warehousing processes (product information, batch coding / expiry dates management, labelling ).Manages claims and quality issues both with suppliers and with stores.Manages reverse logistics flows from stores to warehouse as well as from warehouse to suppliers.Freight ManagementMonitors costs and service level agreements, defines corrective actions to cope with budgetMonitors KPI on transportation activity and action plans to reach objectivesMonitors and audits compliances with safety and environmental requirementsManages relationship with transportation partners: performance review, cost controlManages Freight Tenders (yearly or as and when required)Key Performance measurements:3PL SLA & KPI performanceInventory AccuracyTeam PerformanceDIFOTQualifications2+ years of experience in Logistics, ideally in retail including e-commerce, FMCG or Medical IndustryBachelor\'s degree in Business, Operations Management or Supply Chain.SAP experience requiredKey competenciesStrong quantitative analytical skills & computer savvy:Ability to analyse, draw conclusions, and execute appropriate actions in response to dataAdvanced Excel capabilities requiredSAP and WMS experienceStrong interpersonal & communication skillsAble to work across functional areas and levels of the organization and to interact at distanceListen well to others (empathy), client-centric (commercial mind-set)Strong verbal and written communication: ability to simplify, synthesize and convinceAttitude & mind-setRigorous and meticulousMotivated and autonomous self-starterOrganized, meeting deadlinesHighly adaptable and flexible to accept new ideas, people and proceduresAbility to work under pressureAbility to have funReporting line:Reports to Assistant Manager, Regional Logistics**

Sephora