To handle all types of motor claims including recovery.
To gather and analyze information from all sources before claim settlement.
To ensure all claims are resolved in fair and reasonable manner in accordance with Company's claims procedures and guidelines.
To escalate any suspicious claims for further investigation.
To manage relationships and expectations of claimants and business associates and if necessary, damage control.
To review claim files and monitoring of recoveries.
Contribute to projects surrounding departmental initiatives to meet strategic objectives.
To provide administrative support to prepare monthly statistics and report. To be the liaison with any authority as required under the scope.
Any other jobs assigned by the Company/HOD/Section Manager.
Requirements:
Minimum 1 year's working experience in similar capacity.
Experience with Motor claims in an insurance company setting will be an added advantage.
Minimum Diploma holder.
Customer centric, meticulous and able to work in a fast-paced environment.
Must be able to work independently and as a team.
Good negotiation skills.
Positive working attitude.
Certificate in Commercial General insurance and Personal General Insurance is a must.
* Bilingual in English and Mandarin in order to liaise with the English and Mandarin Speaking Associates and also, to negotiate settlement with English and Mandarin speaking solicitors.
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