Job Description

:Income is the No. 1 Motor insurance provider in Singapore and the Consumer GI Operations department plays an instrumental role, by supporting our internal and external stakeholders in Underwriting, Policy Servicing and Claims Processing.We are seeking for a dynamic Policy Servicing Executive to provide policy administration support for our customers and business partners. The candidate will play a crucial role in ensuring smooth administration and servicing of motor insurance policies within the underwriting guidelines and service level standard.Reports to:This position reports to the Manager, Motor POS, Consumer GI Operations.Responsibilities:

• Perform underwriting review for motor renewal quotations.
• Ensuring timely and accurate processing of renewal transactions.
• Communicate renewal terms and premium changes to policyholders or intermediaries, addressing any questions or concerns they may have.
• Respond promptly and professionally to policyholders/intermediaries via calls or email.
• Assist supervisor to manage exception reports.

Requirements:

• University Degree/Diploma holder or professional qualification in insurance or related disciplines.
• Service oriented with excellent communication skills, both verbal and written, with the ability to effectively interact with policyholders, intermediaries, and internal stakeholders.
• Sensible judgement and attention to detail.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Proficiency in using Microsoft 365.
• 1 to 2 years\' experience in motor underwriting will be preferred but not required.
• Successful applicant will be required to obtain relevant insurance qualification (BCP, PGI & ComGI)

Note: This job description is intended to provide a general overview of the role and its responsibilities. It is not an exhaustive list of duties, and additional tasks may be assigned as needed to support the organization\'s evolving needs.

Income Insurance