Job Description

Job Function

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Warehouse & Cold Chain Management

Job Summary

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The Executive - Operations is responsible for developing and executing the operational policies, standards and procedures for the warehouse. He/She monitors and optimizes storage and utilization levels; making data-driven decisions to improve productivity and efficiency of the warehouse.

Analytical and logical, he/she is required to explore solutions and analyse the feasibility of plans. He/She is also expected to co-ordinate closely with internal and external stakeholders to implement processes and technologies, and to assist in the management of the warehouse operations department.

Job Responsibilities/Key Tasks(External)

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Business Administration Operations

Manage stakeholders to monitor completion of requirements and activities Participate in value-based culture and a culture of accountability in the organisation Adhere to organisation's governance, compliance issues and reporting processes Adhere to organisation's data governance and protection processes Lead teams in the workplace Review allocation of resources in support of different business activities Optimise use of allocated resources Coordinate operational policies, standards and procedures Execute risk mitigation plans

Business Process/Continuous Improvement

Analyse risks associated with different approaches of process changes Engage senior management for buy-in to implement solutions identified Execute business processes improvement solutions Adhere to corporate social responsibility policies for logistics operations Develop measures using quality management knowledge to enhance quality standards

Safety and Health

Manage WSH activities to ensure department's compliance to requirements Perform safety and health risk assessment Coordinate corrective actions to address areas of non-conformance to WSH standards Address WSH risks from assessment reports to determine hazards Manage WSH solutioning discussions around suggestions to improve existing processes

Technology Application

Review areas in logistics operations where technology can enhance processes

Sales and Customer Service

Manage key accounts through maintaining close contact with stakeholders Communicate with key account managers to identify new businesses and grow relationships that assist in revenue generation within assigned verticals Plan delivery of logistics products and services that meet customer requirements Monitor lapses in delivery of logistics services to customers

Transportation Operations

Coordinate overall transportation operations Review application of integrated logistics solutions and business management principles to improve overall transport plan

Warehousing, Cargo and Material Handling

Execute warehouse operations performance goals using quality management knowledge Develop warehouse planning methods, warehouse storage, layout and material handling equipment (MHE)plans Develop warehouse security plans Manage re-location of warehouses Manage cargo documentation process according to industry standards or sector requirements Develop operational improvements based on performance measures Develop methods and techniques to better manage dangerous goods and hazardous materials Develop methods and techniques to manage time and temperature-sensitive cargo Develop cargo consolidation solutions to optimise space, cost and efficiency

Job Requirements

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Basic knowledge of SAP/Warehouse Management System (WMS)/Supply Chain Software/Enterprise Resource Planning (ERP) Systems Proficiency in basic Microsoft (MS) Office/Power Platform Applications

Professional Qualifications & Relevant Experience

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Degree/Diploma in Business/Logistics/Supply Chain or equivalent certifications * 1-3 years of relevant working experience in Warehouse Operations/Vendor Management