Job Description

SUMMARY

As an operator transporting cargo to over
110 airports across Asia, we are at the frontlines of this large, but unsexy space. This space motivates us to redefine the way the supply chain operates and be the one-stop end-to-end delivery solutions provider. Teleport is a leading player in the end-to-end air logistics industry, specializing in First-Mile and Last-Mile services, as well as Customs Clearance operations. We are committed to delivering seamless and efficient logistics solutions to our clients, ensuring their cargo reaches its destination \xe2\x80\x9cNever on time, always early\xe2\x80\x9d. To support our growth and maintain our high standards of service, we are seeking a Resource Planning Executive to join our dynamic team.

As a Resource Planning Executive, you will play a critical role in optimizing our resource allocation, ensuring that our operations run smoothly and efficiently. You will work closely with various teams, including but not limited to Operations, and Commercial to manage resources effectively, reduce costs, and improve overall operational performance. In essence, your role is to put the right resources at the right place at the right time.

SALARY RANGE : SGD 2,800 - SGD 3,500

A DAY IN A LIFE

• Sourcing, Onboarding & Training: sourcing, onboarding & training of crowdsourced or outsourced last mile drivers, in-house or outsourced first mile drivers by way of Social Media or other means.
• Resource Allocation: Allocate human, equipment, and material resources to various First-Mile, Last-Mile, and customs clearance projects efficiently, taking into consideration demand, capacity, and cost efficiency.
• Inventory Management: Maintain an accurate inventory of equipment, materials, and supplies. Execute procurement to ensure timely replenishment when necessary.
• Collaboration: Collaborate with cross-functional teams, including operations commercial & strategy, to align resource planning with overall business objectives, while driving cross-functional efficiency.
• Compliance: Ensure that all resource planning activities adhere to regulatory requirements and safety standards Backend Support: back-end support for non-operational matters, i.e. Driver Payout Statements, Driver Account changes to drivers Driver Community Engagement: feedback gathering from drivers regarding app issues, payment issues, rate disputes, & general feedback to make the driver experience better
• Performance Monitoring & Management: monitor driver performance in-line with SLA & service quality requirements and manage performance recommendations to management as necessary.

SKILLS

These are the minimum skill requirements and a \xe2\x80\x98must-have\xe2\x80\x99 for this role:

• Strong people management skills to deal with a large and diverse driver community
• Is resourceful and a fast thinker \xe2\x80\x93 able to solve problems on-the-go and adapt quickly
• Possess a hands-on mentality and an analytical and structured way of working
• Able to operate successfully in a lean, fast-paced organization to scale quickly
• Self-motivated with a focus to exceed set goals
• Detail oriented with a knack of spotting the little little things
• Comfortable adapting to new technologies

QUALIFICATIONS & EXPERIENCE

These are the minimum educational requirements for this role:

• \xe2\x80\x9cN\xe2\x80\x9d or \xe2\x80\x9cO\xe2\x80\x9d Levels

These are skills that are \xe2\x80\x98nice-to-have\xe2\x80\x99 and will make you stand-out in the job application:

• Multilingual \xe2\x86\x92 Malay & any Chinese dialect
• Strong knowledge of driver/fleet management

BENEFITS

Work-Life at #TeamTeleport

Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista\xe2\x80\xa6 as long as it\'s not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That\xe2\x80\x99s why you will get 90% off flights to destinations within AirAsia\'s network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

AirAsia