Job Description

New Business is one of the core important functions for any life insurance company as it determines and manages the inception of an insurance policy of a customer. The purpose of the role is to ensure effective management on all new business applications.

Position Responsibilities

Administrate medical report payments, medical institution listing as well as reminders Manage department's email inbox Handle external vendors Process refunds of excess payments Print and document policies and contracts Month end duties for case inceptions with the rest of the team Rotatable duties within team covering other scopes Adhoc duties such as assumed payment listing

Required Qualification:

Working experience in operations and administration work, preferably from the life insurance industry Life Insurance certificates are seen favorably Proficient in Microsoft Office applications Ability to be customer centric

When you join our team:

We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.


It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Working Arrangement

Hybrid