Job Description

Job Purpose

As a member of the HR Shared Services team dedicated to supporting SMRT Rail within the HRBP Rail function, your role is pivotal in guaranteeing the streamlined and proficient delivery of HR services to SMRT Rail. The job purpose is centered around providing efficient, accurate, and compliant HR services to support the SMRT Rail\'s overall objectives. The role involves a combination of transactional activities, employee support, process improvement, compliance management, and collaboration with other HR functions.

Responsibilities

• Transaction Processing: You will be involved in handling routine HR transactions and tasks such as addressing benefits administration, and employee data management. You will ensure accuracy and compliance with policies and regulations.
• Employee Queries and Support: Responding to employee inquiries and providing support on HR-related matters is a significant part of the role. This includes addressing queries related to benefits, policies, procedures, and other HR services.
• Data Management: You will be responsible for maintaining accurate and up-to-date employee records and information. This involves handling data entry, updates, and ensuring the confidentiality and security of HR data.
• Process Improvement: Continuously seeking ways to streamline HR processes and enhance service delivery is another aspect of the job. You may be involved in identifying areas for improvement and implementing best practices to increase efficiency.
• Compliance: Ensuring compliance with Employment Act, company policies, and other regulatory requirements is a critical responsibility. You will need to stay informed about changes in regulations and make sure HR processes align with legal standards.
• Reporting and Analytics: Generating reports and analytics related to HR metrics is crucial for monitoring key performance indicators (KPIs) and providing insights to inform decision-making within the organization.

Qualifications & Work Experience

• Degree in Human Resources, Business Administration, or a related field with 2 years of experience
• Prior experience in HR roles, especially in HR Shared Services or similar environments, is beneficial. This could include experience in HR administration, data management, payroll, or other HR-related functions.

Skills

• Ability to work collaboratively with other members of the HR team and cross-functional teams is important.
• Proactive in identifying areas for improvement, adapting to changes, and implementing best practices is advantageous. HR Shared Services teams may undergo process improvements and technology implementations.

SMRT Trains Ltd was incorporated in 1987 and operates Singapore\'s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter \xe2\x80\x93 we take care of you and your well-being. Your Work Matters \xe2\x80\x93 your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters \xe2\x80\x93 we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence

SMRT Corporation