Job Description

Position Overview
Systems Analyst will play a crucial role in supporting and enhancing Electronic Medical Record (EMR) systems within healthcare organisations. Your primary responsibility will be to ensure that the EMR systems meet the needs of healthcare providers and improve patient care.
Role & Responsibilities

• Assist in the implementation and optimisation of EMR systems
• Gather and analyse user requirements to enhance system functionality
• Collaborate with healthcare professionals to understand their needs and challenges
• Conduct testing and validation of new features and updates in the EMR system
• Develop user documentation and training materials for staff
• Provide support and troubleshooting for EMR-related issues
• Monitor system performance and suggest improvements

Requirements

• Bachelor's Degree in Computer Science, Computer Engineering or IT equivalent
• Eagerness to learn and adapt to new technologies
• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with vendor and stakeholders
• Resilience to persevere in difficult situations and overcome obstacles
• Experience in healthcare industry is an added advantage

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Skills Required