Job Description

[#wearehiring] [If you are not viewing this at our career site, please go to for a better application experience]WhiteCoat ( ) is a regional digital healthcare provider founded and headquartered in Singapore, offering on-demand telemedicine services and other services through innovation and data-driven technology. WhiteCoat\xe2\x80\x99s core services include primary care tele-consultations, chronic disease management, health screening services and home-based medical services. As a digital healthcare leader, WhiteCoat partners global insurance giant, AIA, large conglomerates and other government, and financial organisations to spearhead the way for wider access to affordable healthcare across the Southeast Asia region.Who are you?
You have about 3 years of experience in supporting and overseeing the development, implementation, and management of a high-quality network of healthcare providers. You will be responsible for building strong relationships with providers, negotiating contracts, and ensuring the delivery of high-quality care to our partners and members.Fresh graduates are welcome!!What awaits you?
Not just a front-row seat, but you will be on stage and be part of the action as we revolutionise healthcare. You will get to:

• Engage and network with Providers to strengthen relations
• Meet with Doctors to understand their concerns
• Recruitment of Doctors and Clinics to our Panel of Network
• Managing relations between insurers, clients, members and panel providers
• Serve as the point of contact for panel providers
• Handle enquiries received through email and telephone, ensuring a high standard of quality
• Attend to escalations and complaints in timely and efficient manner.
• To investigate claims dispute raised by insurer/clients.
• Engage providers in managing insurers/clients expectations on bill sizes, drug/procedure usage (on overall basis)
• Facilitate audits for insurers/clients
• Conduct training to panel providers whenever required
• Identify and address operational issues and claims
• Within corporate requirements, negotiate new and renewal contracts with healthcare service providers, and make sure that all services are provided in accordance with guidelines provided by insurers/clients

You will also get to enjoy the following:

• healthcare and insurance benefits
• incentives for good individual and team performances
• Company-wide monthly WFH arrangement and flexible work hours where possible depending on the nature of the role
• Family Care Leaves + Birthday leave and incremental annual leaves every year up to 18days

Why Join Us? Great & Best Place To Work!92% of our employees say we are a great place to work compared to 53% of employees at a typical Global company. While people are at the centre of what we do as an organisation, we can only do so if we do right by our people. And we know we can only get better by bringing in talents like you to grow together as we strive to become the healthcare provider and the employer of choice.If you join us, you will become part of a diverse and inclusive team of passionate healthcare and technology professionals, a number that has been growing since we started in 2017. As we embark on our growth plan in the region, we will more than double our team as we move into 2023. Our team is led by some of the most experienced individuals in their respective fields.What should you do next?Go to our career page at , hit the apply button and we will be in touch!

WhiteCoat