Job Description

Responsibilities:

Work closely with course coordinators, cluster manager and IT to prepare the necessary environment for the hands-on sessions.

Configure and test the equipment set-up and verify that the lab session to ensure smooth operations.

Prepare for desktop virtualization and ensure that the streaming to all PCs in the lab is error-free.

Keep course coordinators informed of any technical issues pertaining to hardware configuration and equipment.

Make available all technical manuals/ specifications as required by the course coordinator.

Ensure that all teaching resources and equipment are ready to support the hands-on sessions or activities during free access.

Ensure that the lab is open promptly for access by students and staff.

Provide support by being present at the start of each lab session to assist with trouble-shooting and during scheduled free access sessions

Manage servers' resources to support all hands-on sessions in the lab.

Manage student access rights to lab resources during scheduled sessions.

Assist course coordinators in sourcing quotation and purchase the equipment/development boards/accessories in support of the lab activities.

Administer servers and virtual desktop environments, if any.

Take appropriate measures to repair or maintain all equipment.

Provide technical support to users regarding equipment configuration, use of core equipment, etc.

Assist FYP supervisors in sourcing and purchase of new equipment/software.

Management and maintenance of assets.

Maintain adequate supply of consumables.

Ensure the lab's website is up-to-date.

Support equipment setup required for other official activities.

Involved in other project activities when required

Requirements:

Relevant Diploma with 3-4 years of working experience

Graduates with relevant degree are welcome to apply

Knowledgeable in Linux /Unix and Windows OS

Scripting or Programming Experience

Familiar with Systems and Client Security

Working Knowledge in MS SQL database

Good interpersonal communication skills in order to understand the requirements of the faculty staff and to interact well with fellow technical executives.

Good teamwork is a must as the person would also be required to assist in other labs and support other courses as well

Able to mentor junior employees as a Technician-in-Charge

Hiring Institution: NTU

In line with Singapore's nationwide Vaccination-Differentiated Safe Management Measures (VDS), employees must be fully vaccinated to return to the workplace, unless certified to be medically ineligible. For Information on VDS, please click .