Job Description

Job PurposeSupporting Fare System Manager for system security and system assurance of the public transport Automatic Fare Collection (AFC) system. The executive shall work with team on activities related System Assurance & Planning, Change Management, Data Management and System Compliance (cyber-security), End-User System Support (System Defects & Process Management).ResponsibilitiesNote that the list is not comprehensive and related duties may be assigned from time to time.Responsibilities

• Support internal/external system audit activities and requirements
• Working with first line maintenance for issues arising from systems, reports, parameters, access, connection, security, data, business rules defects & fare related incidents (Perform Level 1 investigation & liaising with Maintenance Contractor for L2 investigation/rectifications)
• Supervising the reporting data team for data back-up, recovery & housekeeping
• Coordinating with external parties (PTO, TL, LTA) & internal parties related to Fare System matters.
• Managing Fare System user access control and administration
• Managing system change management and implementation.
• Managing Fare System documentation and compliance records.
• Investigation & statistical analysis for system prediction & investigations
• Prepare presentation to management on issue and fare system related matters.
• Prepare to learn and master Fare System
• Other scopes as assigned.

Qualifications & Work Experience

• Degree preferably in Computer Science/Security/Networking

• Requirement:

- Strong communication, writing & project coordination skills.
- Able to multi-tasks, manage expectations and timeline.
- Strong team players
- Able to work nightshift / off-revenue hours during testing and system implementation.
- Experience in cyber-security/networking/SDLC/Database are preferred.SkillsGeneric skills required include:

• Proficient Microsoft office - Excel, PowerPoint
• Meticulous, fast & independent learning attitude
• Strong Coordination, communication, negotiation, writing skills.
• Able to handle stress with tight timeline.
• Passion in learning new system and skills
• Good deposition of service-oriented mindset

About SMRT CorporationSMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter xe2x80x93 we take care of you and your well-being. Your Work Matters xe2x80x93 your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters xe2x80x93 we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.Come onboard the SMRT journey today.Vision
Moving People. Enhancing LifestylesCore Values
Respect, Integrity, Safety & Service, Excellence

SMRT Corporation