Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Workplace Engagement:

Lead employee engagement at all levels as main point of contact for all staff in the building as well as related questions.

Act as a workplace community liaison to bring together teams, support and promote internal events/clubs and build the community.

Engagement meetings are hosted by the Ambassador to prompt proactive feedback about the building and enhance the overall workplace experience.

Provide feedback and suggestions raised by the staff to the CRE and workplace team.

Arrange and meet regularly with the client within their area to ensure that needs are being met and liaise with other key business department managers.

Proactive Workplace Management:

Mitigation of workplace challenges and prepare proactive solutions to improve productivity amongst the building.

Conduct floor work regularly to ensure space readiness.

Monitor space utilization on a day-to-day basis. Proactively identify low and high usage areas and let Occupancy Planning know of any challenges or opportunities that exist. Also, prepare recommendations for improvement and increase productivity.

Review neighbourhoods sizes, work patterns (e.g. how busy neighborhood\'s and floors are on different days/times) and whether work settings are being used for their intended purposes or not and providing feedback where necessary to CRE.

Help support & coordinate Workplace initiatives; including any communications campaigns associated

Liaise with the Workplace and project teams for periodical reviews of fixed desks requirements.

Identify areas of improvement in delivery of the services and processes, work closely with the counterparts to ensure a consistent level of service delivery across the company and implement change as required.

Work together with the company\xe2\x80\x99s environmental team to raise awareness and ensure optimum recycling for site/client\xe2\x80\x99s business area and/or neighbourhood.

Facility Management:

Ensure the provision of a safe working environment.

Ensure compliance with statutory regulations on fire, health and safety standards.

Recommend continuous quality improvement practices and implement Industry Best Practice operations.

Implement workplace procedures and performance measures and ensure they are maintained at all times.

Ensure disaster recovering and business continuity plans are implemented and maintained.

Ensure escalation procedures and incident reporting procedures are implemented and in place.

Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle\xe2\x80\x99s business conduct.

Workplace Etiquette:

Championing flexible working and provide support to employees on tools (e.g.

Resource booking, onsite AV equipment) and processes, introducing and reinforcing protocols & etiquette, being visible and available to the employees to answer questions & provide information about the work environment.

Ensure the building and relevant equipment / technology is in perfect working order

Encourage ownership of issues with shared desk/space by supporting and guiding users with issues to the right direction (e.g. IT or facilities helpdesk).

In coordination with Security and the business, manage the locker process & ongoing distribution post implementation.

Experience & Skills

At least 3-5 years\xe2\x80\x99 experience in Hospitality, Events Management or Customer Experience discipline is preferred.

Must be fluent in English and local language. Proficiency in Mandarin language is a p

Demonstrated ability to deal with ambiguity, complaint and solve complex problems effectively.

Strong interpersonal and communication skills engage with all levels of seniority.

Excellent PC skills, proficient in Microsoft Word and Excel.

Interest in continuous improvement and development of new technologies.

Excellent organizational skills required.

Demonstrated integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.

What you can expect from us
You\xe2\x80\x99ll join an entrepreneurial, inclusive culture. One where we succeed together \xe2\x80\x93 across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We\xe2\x80\x99ll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you

Location:

On-site \xe2\x80\x93Singapore

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Jones Lang LaSalle