Job Description

Posted
25-Jun-2022
Service line
GWS Segment
Role type
Full-time


Areas of Interest
Facilities Management


Location(s)
Singapore - Singapore


DUTIES AND RESPONSIBILITIES

• Reports directly to the Facility Manager, with responsibility for overseeing and/or coordination of maintenance and other work assignments performed by technicians, vendors and contractors, to ensure the facilities been well managed and maintained
• Plan and manage office space to ensure 100% completion of planned tasks and meets stakeholder’s expectations.
• Responsible for customer engagement to enhance the overall customer experience
• Performs daily inspection within office for amenities cleanliness and workplace safety, to provide comfortable ambiences for the occupants.
• Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed.
• Maintains records and logs of service requests, DO/PO/invoice, file on work orders, reports, and all other facilities related documents, and tracks their status.
• Generation of Monthly Report and sending it to Facilities Manager, provides manager with analysis and reports of vendor quality and work completion.
• Conduct and put in place regular Vendor performance management. Maintain and developing good relationship with vendors and building management.
• Assists with scheduling and preparing meeting and conference rooms.
• Assists with event management activities such as catering for meeting and events. Secures approvals for catering expenses and reviews invoices to arrange billing to appropriate department or business unit.
• Orders office supplies and other common use items for the location, such as café supplies, equipment toner, printer paper, freight and shipping supplies etc.

• Minimum of 2 years of related experience and/or training. Prior vendor supervisory experience preferred.
• Diploma/Degree in Tourism/Hospitality/Business Administration or other relevant fields
• Good Knowledge on Workplace safety including but not limited to understanding Risk
• Assessment, Method of Statement, Safety Data Sheets.
• Excellent written and verbal communication skills. Strong organizational and analytical skills.
• Ability to provide efficient, timely, reliable and courteous service to customers.
• Ability to effectively present information.
• Ability to respond to workplace incidents and to solve problems involving several options in situations.
• Ability to comprehend, analyze, and interpret service agreement documents. Requires advanced analytical and quantitative skills. Intermediate skills with Microsoft Office, Outlook, and /internet.
• Prior facilities coordination experience & basic technical knowledge on office facilities are ideal
• Flexible to cover Receptionist duties when the Receptionist is absent