Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role Summary

Procurement and Vendor Management:
Benchmark services with daily, monthly and periodic reviews/audits;
Administrative with regards to reports/finance/document submission;
Co-ordinate and monitor the contractor management program.

Facilities Operations:
Ensure building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. Account consistency will be of importance;
Support the Preventive and Planned Maintenance program to minimize maintenance, repair and replacement costs together with minimizing the risk of failure for both Soft & Hard Services;
Closely monitors Operations Procedures to ensure service standards are maintained;
Monitor site policies & procedures on IFM related matter and ensure adherence;
Implement, comply with and audit all internal management systems, for quality assurance;
Assist with the coordination of MIMO and other relocations activities,
Support Financial Management requirements in a timely and accurate manner;
Manage and track office inventory including office supplies, pantry supplies, cleaning supplies, and restroom consumable supplies and report to AFM/PFM with any issues
Provide support for meetings and conference room reservations as needed and directed
Assist with the coordination and scheduling of maintenance activities
Communication and Relationship Coordination
Deliver delivers meaningful inputs across in the development of the monthly management reports;
Ensure appropriate and timely follow ups with customers.

Training:
Support the AFM/FM to ensure the team is well trained on all facilities policies, procedures and systems.
Assign buddies for new team members to ensure teamwork, consistency & rationalization of the team

Core Competencies

Critical competencies for success include:
Expertise in property management and demonstrated capacity to work in a complex environment along with the management of remote sites
Expertise in Facilities Management, local occupational health and safety requirements, vendor management for specialized services
Ability to understand and interpret commercial contracts
Strong budget management and financial analysis skills
Planning and organisation skills with ability to prioritize work and meet tight deadlines
Ability to manage multiple and complex operational matters on a daily basis
Analytical and demonstrate the capacity to deal with ambiguity
Effectively provide long term solutions to complex problems by employing quantitative and holistic approaches
Strong presentation, verbal and written communication skills (English & local language), and are an active listener
Proactive & professional approach to customer service and stakeholder engagement
Ability to interact with a wide range of client staff, including senior levels, as well as managing conflict and balance between client and firm requirements
Leadership expertise with ability to provide good training and promote open, constructive and collaborative relationships at all levels
Effectively able to deal with stressful situations and adapt to rapidly changing situations
Self-motivated with ability to meet performance targets and follow through with improvement initiatives

Experience
You have bachelor\xe2\x80\x99s degree with a minimum of a 1.5 years\xe2\x80\x99 experience in the IFM Industry.
Capable
You pay strong attention to detail and possess excellent problem-solving skills. You have good work ethic and a positive attitude with a \xe2\x80\x9ccan do\xe2\x80\x9d mind-set and will follow through on issues. You are also a self-starter with the ability to prioritize and meet tight deadlines
Team player
You are team player who promotes open, constructive and collaborative relations with superiors, subordinates and peers, regularly contributes to team discussions and problem solving/ brainstorming sessions. You are also an effective listener and communicator
Initiative
You are initiative and self-motivated. You seek innovation and actively source for opportunities to achieve best results.

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements below. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL \xe2\x80\x93

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.