Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

Vendor Management Support:

Act as the facilities management's trusted support for all cleaning and handyman service activities.

Conduct routine site inspections to ensure cleaning and handyman service processes and best practices are implemented and maintained.

Identify areas for process improvement and cost savings related to cleaning and handyman services.

Help the team achieve key performance indicators (KPIs) and service level agreements (SLAs) for cleaning and handyman services.

Participate in the procurement of cleaning and handyman vendors and services, including planning and budgeting.

Work closely with cleaning and handyman clients and suppliers onsite to identify and address their service inquiries and requirements.

Workplace Safety & Risk Management:

Ensure a safe and risk-free environment by maintaining and carrying out safe workplace procedures, especially those relevant to cleaning and handyman activities.

Support the implementation and management of risk management programs, disaster recovery, and business continuity plans, with a focus on cleaning and handyman service continuity.

Follow escalation and incident reporting procedures and comply with firm guidelines and strategies related to all services.

Sound like you? To apply, you need to be a:

Service-Oriented Professional:

Have prior experience in facilities, property management, or related fields, with a focus on cleaning and handyman services.

Possess an understanding of local occupational health and safety requirements, soft services (like cleaning), and vendor management.

Be knowledgeable in various property procedures relevant to vendor oversight.

Collaborative Team Player:

Support the facilities team and work effectively with others to achieve targets, particularly concerning cleaning and handyman service delivery.

Demonstrate a proven track record of flawless project execution, adhering to company standards and procedures.

Help ensure the team practices JLL's core behaviors.

Client-Focused Enthusiast:

Easily interact with clients and vendors to deliver efficient cleaning and handyman services.

Effectively address conflicts and conflicting priorities with a positive and resilient communication style.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.