Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Objective:

The Facilities Coordinator main responsibilities are to provide prompt and efficient front desk service and assist the Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services, events management and helpdesk. The Facilities Coordinator is also required to provide administrative support to the team.

Duties and Responsibilities:

Provide superior customer service to meet on-site client's expectations



Front Desk services

Ensuring the reception lobby, meeting rooms are clean, tidy, secure and in line with workplace safety requirements



Greet and guide visitors / clients, informing staffs of their arrival



Maintain visitors' registration record



Issuance and return of staff/visitor access card



Handle incoming calls



Manage meeting room bookings



Mail management



Events Management

Manage in-house events, including logistic planning and execution.



Maintain events record, including budget forecasting.



Support logistics for external events



Procurement & Vendor Management

Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works)



Assist in the procurement of vendors and services as required



Finance Management

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner



Ensure prompt and accurate management of purchase orders in JDE



Health & Safety Management

Conduct regular audits to ensure safety procedures on site are in place and working



Assist in carrying out safety procedures when needed



Site Operations Management

Assist in the implementation of Industry Best Practice operations



Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times



Seek ways to constantly reduce costs and improve operational standards



Maintain premises in neat and good working condition at all times



Maintain duplicate office keys in good order



Assist with receptionist coverage from time to time



Provide FM support for meeting room bookings where required



Coordinate with pantry staff to ensure that pantries are always in stock



Risk Management

Assist in the implementation and management of property risk management program



Support the implementation and monitoring of disaster recovering and business continuity plans



Follow established escalation procedures and incident reporting procedures



Adhere to Jones Lang LaSalle's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies



Achieve Key Performance Indicators and Service Level Agreement targets



Required Qualifications and Experience

At least 2 to 3 years of prior experience in facilities, property management, hospitality or related field preferred



Minimum diploma in any related discipline



Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous



Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous



Able to cooperate and work well with others to meet targets



Support the team effectively as and when needed



Proven ability to commit to flawless execution while complying with firm's procedures and standards



Able to interact with the general client staff & vendors with ease



Ability to manage conflict and conflicting priorities



Demonstrates ability to work with vendors to deliver efficient services



Demonstrates proactive & professional approach to customer service



Has a customer-oriented attitude



Proven ability to manage multiple and complex operational matters on a daily basis



Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.