Job Description

In RE&D, we don\'t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple\'s workplaces and workplace services. We develop and manage Apple\'s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world. We are seeking an experienced, collaborative, and highly motivated senior facilities and construction professional with a demonstrated focus in building and operating buildings as outstanding workplaces and delivering high quality results at the best value to join our team and oversee the construction, management and operation of all Apple corporate and R&D facilities in APAC.

Key Qualifications Key Qualifications

• 15+ years of multi-national experience with a focus in construction, building engineering, and facility/project management
• Experience managing a full-scale facilities team tasked with delivering exceptional results in a fiscally responsible manner
• Deep expertise in the planning, scheduling, budgeting, resourcing, and executing of all technical services required to construct, maintain and improve a large real estate portfolio. This includes mechanical, electrical, plumbing, controls, fire-alarm, janitorial, landscaping, flooring, lighting, furniture, warehousing, pest control, interior plants, and call-center services
• Extensive knowledge of and experience with the upkeep and function of buildings, building systems, machinery, landscape, and quality improvement projects
• Capability to diagnose, manage and resolve maintenance issues quickly and efficiently, including experience prioritizing and assigning repairs
• Demonstrated ability to create, critique, and oversee preventative and scheduled maintenance
• PROGRAMS
• - Ability to balance the trade-offs between operational risk and investment, constantly seeking the highest quality and design at the best value
• - Excellent leadership, communication, and supervisory skills, including experience working with all levels of an organization and ability to manage customer service issues involving employees in a professional and positive manner
• - Conservation and sustainable building maintenance practices
• - Demonstrated success in employee development and mentoring including fostering collaboration, continuous performance feedback and motivating the team to develop and apply tools for more efficient operations and improved customer service
• - Demonstrated ability to bring cross-functional teams together within and outside the Real Estate & Development function, including Security, IS&T, Finance, Corporate Communications, and Procurement to ensure standard methodologies and continual process improvement;
• - Capital and operating expense planning skills; strong resource management abilities, including balancing end user requirements with constantly changing fiscal requirements and personnel resources/constraints
• - Experience building and maintaining relationships with facility operation, maintenance & services companies, utility companies, government agencies, architectural & design firms, and general contracting firms
• - Obsessed with customer service and making buildings outstanding workplaces
• - Excellent verbal and written English

Description Description

The APAC Facilities Director will be overseeing a team of seasoned professionals throughout APAC who have direct site responsibilities in different geographies, including over 5 million square feet of space with portfolio growth underway. They will have leadership of and accountability for all facilities construction and operations activities within APAC, including: - Partnering with Apple business units, other RE&D leaders and teams, and nominated internal/external vendors/partners - Overseeing project management activities across the portfolio - Hands-on provisioning of comprehensive IFM Soft & Hard Services - Capex & operating expense planning and budget management - Driving consistency in RE&D site services and resources across the region - Managing single to multiple, simple to complex facility initiatives and programs - Adhering to the use of established protocols, tools & processes: strong compliance - Leading or participating in cross-functional strategy presentations to internal customers - Following up with Apple customers on site services delivery tracking, issues/risks and results - Ensuring vendors\' compliance with agreed SLA\'s and KPI\'s, as well as Apple policies - Advising and driving improvement changes in RE&D services

Education & Experience Education & Experience

Bachelor\'s Degree in Mechanical, Electrical, Industrial, or Building Construction Management preferred.

Apple