JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Facilities ManagerWork Dynamics - Integrated Facilities ManagementService DeliveryDeliver high quality, prompt and courteous Facility Management services in support of Clients business needs in a safe working environmentLiaise regularly with client and client tenants to discuss and report on Facility Management issuesManage and report detailed facilities cost accounting data; Provide timely and accurate budget reportsPrepare and manage capital forecast for equipment maintenance and replacementOversee 3rd party service delivery to meet the requirements of the agreed scope of worksProcess customer space requests and supervise implementation of strategy including Churn worksManage service delivery to meet and exceed Key Performance Indicators (KPI) as agreed with the client; Maintain KPI reporting and metricsConduct Customer communication and feedback surveysPerform Duty Personnel facilities support role as scheduledCritical ManagementSupport Client safety teams to develop guidelines and strategies to protect health and safety of staff and others, reputation and ensure business continuity with regards to property operationsLiaise with client representatives to manage the Business continuityCoordination of Risk Management systems. This will include:LegalHealth, Safety and Security ManagementFire Safety and essential servicesEmergency EvacuationOthers as may be needed from time to timeOccupant and Contractor ServicesAssist in the co-ordination of make goods, fit-outs, capital expenditure works, churn management, service providers and service provisionPurchase building goods and services subject to Client Purchasing requirements/ contracts and goals for cost reductionEnsure relevant consultant sign-offs are obtained for each ProjectManage provision of all services to be of high standard, cost effective, and to achieve targeted savingsCreate and maintain a customer-focused team environment that supports the vision of Client SingaporeProactively solve problems as they ariseEncourage and support individuals to achieve their full potentialProactively seek to improve the systems and processes of all operations in response to changes in the marketplaceNegotiate and manage Service Level AgreementsPrincipal TasksManage the day to day operations of the OfficeWork with the team to ensure tenancy expectations are metManage billing and recovery of costs from appropriate Client cost-centers, including all Budgetary requirementsManage 3rd party / subcontractor performanceManage all supplier relationshipsImplement energy management process/esLiaise with relevant Government Authorities as requiredPrepare and submit comprehensive monthly management reports on Facility management activitiesAnswer management enquiriesBuild effective working relationships with all staffEnsure all staff are effectively trained on all facilities policies and proceduresKey Relationshipskey stakeholders/ staffMaintenance companiesPersonnel recruitment agenciesTechnical support providersOther Service ProvidersLocation:On-site -SingaporeIf this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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