Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Core Responsibilities



Leadership & Management



Foster a collaborative, high-performance culture within the team nurturing the development of their competencies in facilities management.

Operations & Maintenance

Oversee the day-to-day facilities operations, ensuring compliance with health, safety, and environmental regulations.



Manage the maintenance, repair, and improvement of facilities to ensure optimal functioning and appearance.



Develop and monitor key performance indicators (KPIs) to track and improve facility performance.



Supplier & Vendor Management

Manage relationships with external suppliers and service providers.



Negotiate contracts and service level agreements (SLAs) to ensure value for money and high service standards.



Monitor supplier performance and conduct regular reviews to ensure compliance and quality.



Stakeholder Management

Communicate effectively with senior management, providing regular updates on facilities operation, strategic initiatives and other related matters as required.



Address and resolve any facilities-related issues or concerns raised by employees or management with a solutions-oriented approach.



Build and maintain strong relationships with stakeholders to understand their needs and ensure their expectations are met or exceeded.



Budget & Financial Management

Develop, manage, and monitor the facilities management budgets.



Ensure cost-effective procurement and contract management with suppliers and service providers.



Identify and implement cost-saving initiatives without compromising on service quality.



Support facilities manager with 3rd party supplier invoice validation to ensure accuracy and prompt payment.



Compliance & Sustainability



Ensure all facilities comply with local and regional regulations and standards.



Promote and implement sustainable practices in line with JLL and client policies and standards.



Technology

Be the primary point of contact and support for internal and external partners in respect to the implementation of technology tools. For example, room management tools, work order platforms, and purchase order and accounts payable systems

Qualifications

Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field.



A minimum of 8 years of experience in facilities management



Leadership and team management skills, with the ability to motivate and develop a diverse team.



Excellent organizational, project management, and problem-solving skills.



Strong financial acumen and experience managing budgets and cost control.



Excellent communication and interpersonal skills, with the ability to build effective relationships with stakeholders at all levels.



Demonstrated ability to implement best practice processes and procedures.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.