Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades or technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.IFM Operations DirectorWhat this job involves:This position will be based in one of JLL\xe2\x80\x99s managed sites.The IFM Operations Director will be responsible for overseeing the operations of a mega industrial site, ensuring the successful delivery of services while meeting key performance indicators (KPIs). This role requires providing guidance and leadership to the site team, as well as serving as the main point of contact and representing the client in all operational matters. The IFM Operations Director will work closely with the Account Director to ensure the site\'s budget is on track and operational excellence is maintained.Key Responsibilities:Operations Management:

• Oversee the day-to-day operations of a mega industrial site, ensuring the smooth delivery of services in accordance with client requirements and service level agreements.
• Monitor and maintain compliance with safety regulations, industry standards, and company policies.
• Develop and implement operating procedures, protocols, and best practices to optimize efficiency and productivity.
• Regularly assess site operations, identify areas for improvement, and implement strategies to enhance service delivery and KPI performance.

Team Leadership and Development:

• Provide leadership, guidance, and performance management to the site team, fostering a collaborative and high-performing work culture.
• Recruit, train, and develop staff to ensure a skilled and motivated workforce.
• Conduct regular team meetings, toolbox talks, and training sessions to communicate goals, share information, and reinforce best practices.

Client Relationship Management:

• Act as the primary point of contact for the client, understanding and aligning with their objectives, needs, and expectations.
• Build and maintain a strong working relationship with the client, regularly engaging in meetings, site tours, and performance reviews.
• Proactively address any client concerns or escalations, ensuring prompt resolution and customer satisfaction.

Budget Monitoring and Financial Management:

• Collaborate with the Account Director to develop the annual budget for the site and track financial performance, ensuring adherence to budgetary constraints.
• Identify cost optimization opportunities and implement strategies to manage expenses effectively.
• Review financial reports, analyze variances, and provide recommendations to improve financial performance.

Requirements:

• Bachelor\'s degree in Facilities Management, Engineering, Business Administration, or a related field. Relevant professional certifications are a plus.
• Minimum of 8-10 years of experience in facility management or related roles, preferably within large-scale industrial facilities.
• Strong knowledge of industrial site operations, safety regulations, and compliance requirements.
• Proven leadership experience, with the ability to manage and motivate a diverse team.
• Excellent communication and interpersonal skills to effectively interact with clients, stakeholders, and team members.
• Sound financial acumen to manage budgets and drive cost optimization initiatives.
• Problem-solving skills and the ability to make decisions in a fast-paced environment.
• Proficient in using facility management software and tools.

Location:On-site \xe2\x80\x93SingaporeIf this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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