Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Facilities Site Lead - SchoolWork Dynamics - Integrated Facilities ManagementPrincipal AccountabilitiesPlay a leadership role in overseeing delivery of facilities management servicesSingle point of contact on site - responsible for ensuring that contractual obligations, including taking accountability for all on-site FMM matters, are metLeading role on people development and site team managementResponsible for budget control and site finance trackingAccountable for site maintenance, small and capital projectsDuties & ResponsibilitiesClient ManagementLiaise regularly with the Client's nominated representative on various operational issues and JLL programs (e.g. JLL EHS Week, ISO Audits, etc)Manage communication channels between the Client and JLL teamAccountable for delivery of SLA and KPIs and reporting on-time.Prepare regular reports to the Client and ensure Client is updated on key mattersLead quarterly business review (QBR) and annual review with the Client nominated representativeResponsible for the attendance at all client meetings and daily record submission to clientAdhere to College's Safeguarding and all policies stated in the agreementService DeliveryWork closely with the Account Management team to manage facilities management services to the campusMonitor critical path activities, ensure timely escalation, and drive quality & consistency within the campusAdminister client's FM vendor contacts such as evaluating scope of work/ proposed pricing for contract renewalsAccountable for the overall implementation and review of Environmental Health and Safety (EHS) standardsInvolve in JLL strategic planning and execution of related client business plan to include key objectives, client satisfaction results, summary of value-add activities, and potential growth/expansion opportunitiesSubmission of client site risk tracking monthlyManage the site duty management team (Operational Lead, Soft Services Lead, Hard Services Lead & Security Coordinator / FSM) to achieve contractual KPI and SLA targetManage the site duty management team (Operational Lead, Soft Services Lead, Hard Services Lead & Security Coordinator / FSM) to actively identify and manage sustainabilityEnsure overall customer service satisfactionPeople ManagementResponsible for the management of the onsite team e.g. recruitment, performance, assessment, etcActively manage the professional development of all direct reportsPrepare and implement a Succession Plan for the accountEnsure the campus is adequately staffedResponsible for planning and oversee the site staff training programFinance ManagementResponsible for budget control and site finance tracking of fixed and adhoc vendor expenditurePerson SpecificationDegree in Building/Mechanical/Electrical Engineering or any other related disciplinePractical experience in facilities management, vendor management, client reporting and finance managementAbility to adapt and perform under pressure, strong leadership, people, and communication skillsPossess strong interpersonal skills with the ability to build rapport quicklyGood communication skills with excellent command in spoken and written EnglishLocation:On-site xe2x80x93SingaporeIf this job description resonates with you, we encourage you to apply, even if you donxe2x80x99t meet all the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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