Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Duties & Responsibilities

Provide superior customer service to meet on-site client's expectations



Vendor Management of maintenance providers in accordance with JLL's vendor management guidelines.



Ensure staff, contractors and visitors comply with health and safety guidelines, policies and rules.



Responsibility for escorting vendors in a high security environment



Ensure full compliance with all security guidelines, policies and rules



Review contractor Permits & Safe Work Method Statements (SWMS) prior to works being undertaken on site



Assist to coordinate maintenance activities, including the efficient completion of Work Requests on database.



Assist to conduct site inspections and assessments to ensure all building procedures and performance measures are complied with



Seek ways to constantly improve operational standards



Support requests associated with Jones Lang LaSalle Management, Operations and Financial audits



Required Knowledge, Skills and Abilities

Very strong customer service ability



Must possess a demonstrated 'can-do' attitude and thrive on challenges;



Fluent English language required. Ability to speak Mandarin and/or Malay an advantage;



Able to cooperate and work well with others to meet targets;



Able to interact with the all levels client staff and vendors confidently and with ease, including senior client stakeholders



Goal-oriented - able to focus on meeting all performance targets;



Problem-solving skills - capacity to deal with ambiguity and solve complex problems effectively;



Able to work independently and responsibly with minimal supervision;



Prioritize and manage the completion of operational works in an efficient and timely manner;



Ability to quickly learn how to use any Company required software may be required;



Competent writing and presentation skills (in English);



Basic business finance knowledge an advantage.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.