Job Description

JEN Singapore Orchardgateway by Shangri-La
JEN by Shangri-La embodies a new vision for Shangri-La hospitality. With a distinctive modern Asian identity and a global outlook, JEN's vibrant and progressive vibe mirrors the dynamism of Asia's gateway cities designed to capture the upscale travel demand of today's pace-setters who want it all and want it now.
Hotel Jen Orchardgateway Singapore is strategically located in the heart of Orchard Road. With 499 guestrooms and a 47-metre rooftop infinity pool with spectacular city views, this hotel is the most vibrant place to stay in Singapore.We're always on the hunt for great personality.
Have you got what it takes?
We are looking for a F&B Outlet Supervisor to join our team
As a F&B Outlet Supervisor, we rely on you to:
Interact and engage with restaurant guests and maintains high-quality service standards
Motivate team members and maintain a high level of team spirit (or team cohesiveness)
Handle guest complaints effectively and professionally
Consistently looking to increase satisfaction levels from a Colleague, Guest, and Owner perspective
Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation, etc.
Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant
We are looking for someone who:
Has a passion for Food & Beverage
Loves interacting with guests
Believes in teamwork
Communicates with fluency in English (as well as the local language)
Preferably has experience working in either a luxury restaurant or a 5* hotel background
A self-starter and a team player
Enjoys being challenged
If you are the right person, what are you waiting for? Click the apply button now!
Successful candidates will be required to adhere to the hotel's grooming and uniform guidelines issued.