Job Description

Chello started with an idea, for everyone who wears Chello to simply \xe2\x80\x9cCaptivate At Hello\xe2\x80\x9d.

We know how important first impressions are and we want to take care of that for you.

Incepted in August 2019 and fronted by head designer and founder Michelle Ting, Chello designs and produces feminine and functional workwear in-house. At a tender age of 16, she launched her first online fashion brand (now defunct) in 2007 when she was still schooling in Temasek Polytechnic taking on a diploma in Retail Management. After having her first taste of success, she took a leap of faith delving deeper into her passion and started her own business in clothing manufacturing and wholesale for other well known fashion brands.

And the story continues till date, with Michelle having a decade of experience, crafting designs for the modern woman.

\xe2\x80\x9cOn a purpled battlefield breaking day, she may be struggling but she will always look strong and good to others". A quote from Michelle when she speaks of her drive to empower feminism and revolutionise the workplace fashion scene, and this has led to Chello being at the forefront for many powerful women out there.

We want you to embrace your unique elegance with our beautiful pieces and make dressing up your personal brand statement. Each Chello style is committed to provide you with that extra boost you need to face any challenge with flair and confidence.



Job Responsibilites:

• Order Fulfillment: Coordinate and oversee the efficient and accurate fulfillment of customer orders, including picking, packing, and shipping products. Ensure orders are processed in a timely manner and meet quality standards.
• Quality Control: Implement quality control procedures to ensure accurate product picking, correct packaging, and appropriate labeling. Maintain high-quality standards to enhance customer satisfaction and minimize returns or exchanges.
• Inventory Management: Conduct regular inventory audits and reconcile stock variances. Implement inventory control measures to minimize stockouts and overstock situations.
• Warehouse Organization: Maintain an organized and efficient warehouse layout to facilitate smooth order fulfillment processes. Implement proper storage and shelving systems, ensuring easy accessibility to products and efficient space utilization.
• Process Improvement: Continuously evaluate and improve operational processes to enhance efficiency, accuracy, and productivity. Identify bottlenecks or areas for improvement, and implement streamlined processes and automation where possible.
• Returns Management: Develop and manage a streamlined returns process, including inspection, documentation, and restocking of returned items. Collaborate with the customer service team to ensure prompt resolution of return requests.
• Technology and Systems: Utilize and optimize ecommerce platforms, order management systems, and inventory management software to streamline operations. Stay updated on emerging technologies and industry best practices to enhance operational effectiveness.
• Health and Safety Compliance: Ensure compliance with health and safety regulations within the warehouse environment. Implement safety protocols and guidelines to create a secure working environment for staff.

Job Requirements

• Attention to details, strong problem solving abilities, strong communication and organizaiton skills
• Proficient in MS Excel
• Good spoken/written English
• Singaporeans/PRs or Malaysian work permit

Application Instructions

Please apply for this position by submitting your resume using InternSG or email to
Kindly note that only shortlisted candidates will be notified.

InternSG