Job Description

At Shangri-La Singapore we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.



Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.



We are looking for a F&B Assistant Manager to join our team!



Assist the F&B Manager in overseeing daily operations of the Lobby Lounge



Ensure smooth and efficient service during all shifts (including afternoon tea, cocktails, etc.)



Supervise and lead service staff, including training, scheduling, and task delegation



Maintain high standards of service, hygiene, and guest experience in line with Shangri-La's brand



Handle guest feedback and resolve any service-related issues promptly



Monitor lounge setup, cleanliness, and overall ambience



Coordinate with kitchen and bar teams to ensure timely and quality food and beverage service



Support in managing inventory, stock levels, and requisitions



Assist in sales promotions, upselling, and achieving revenue targets



Maintain daily reports and support administrative tasks such as duty rosters and staff briefings



Ensure compliance with safety and hygiene standards (HACCP, local regulations)

Requirements:

Minimum 3 years experience in F&B operations, preferably in a hotel lounge/bar



Strong leadership, communication, and problem-solving skills