Job Description

Support in Service Supervision: Assist senior waitstaff in overseeing the dining area, ensuring all service standards are upheld.

Provide guidance and support to junior team members when needed, under the supervision of senior staff.


Take initiative in managing smaller sections of the dining area, ensuring that guests receive attentive service.
Customer Service:Greet and welcome guests with warmth, helping to create a friendly and inviting atmosphere.

Present and explain menu items to guests, including daily specials, and offer recommendations based on customer preferences.


Take accurate food and beverage orders and relay them promptly to the kitchen staff.


Ensure guests' needs are met throughout their dining experience, checking in regularly to offer assistance.
Operational Support:Assist in the setup and preparation of the dining area before service, ensuring that all tables and settings are in order.

Help maintain cleanliness and organization in the dining area, following health and safety standards.


Support in handling billing and payment processes, ensuring accuracy and efficiency.
Collaboration & Learning:Work closely with senior waitstaff, kitchen, and bar teams to coordinate service delivery.

Actively participate in training sessions and on-the-job learning opportunities to develop skills in hospitality and service management.


Take feedback constructively and apply it to improve service delivery and operational efficiency.

Key Skills:

Customer Service: Ability to deliver exceptional customer experiences, ensuring guests feel welcome and valued. Communication: Strong verbal communication skills, essential for interacting with guests and team members effectively. Teamwork: Ability to work collaboratively with colleagues to maintain a seamless service operation. Attention to Detail: Keen eye for detail, ensuring accuracy in orders and maintaining high standards of cleanliness and presentation. Adaptability: Quick learner, capable of adjusting to new tasks and environments in a fast-paced setting. Problem-Solving: Ability to handle customer inquiries and complaints efficiently, ensuring guest satisfaction.

Requirement :

English: Proficiency in spoken and written English is required. Language Skills: Ability to communicate effectively with a diverse range of customers and team members. Related working experience in a Persian Restaurant ( a plus) * Willing to work on Split Shift, Weekend and Public Holiday.