Job Description

:

Reporting to the Outlet Manager and your responsibilities include but are not limit to:

• Direct and manage retail stalls according to company SOPs and regulatory requirements
• Mentor and supervise service staff on food handling, service conduct, and compliance to standards
• Advice on operational needs and service consistency
• Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability
• Monitor sales and provide monthly sales reports with recommendations for business reviews with management
• Handle customers' complaints and operational issues

Qualifications:

• Preferably someone with a diploma in F&B, supply chain or related courses
• Tech Savvy
• Hands-on with good problem-solving skills relating to food court operations and customer issues
• Ability to foster positive working relationships
• Experience working in the F&B sector is a plus
• Culinary experience preferred

Other Information:

• Resourceful and ability to work under pressure.
• A team player and able to work independently.
• PC proficiency in MS Words, Excel and Powerpoint.
• 6 days work week, rotating shift.

About Us:

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.