Job Description

About Us At Holiday Inn\xc2\xae Hotels & Resorts, our job is to bring the joy of travel to everyone. That\xe2\x80\x99s where you come in. When you\xe2\x80\x99re part of the Holiday Inn Hotels & Resorts brand, you\xe2\x80\x99re more than just a job title. At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest\xe2\x80\x99s experience an enjoyable one.

Your Day-to-Day Responsibilities -

• Welcome guests in a warm and friendly manner, ascertains their dining/lodging needs.
• Seat guests and manage the seating chart and monitors restaurant activity to determine seating and dining flow.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Perform opening and closing duties, as needed.
• Take bookings for the Restaurant, via telephone, fax, emails and deal promptly with all inquiries relating to the Restaurant, turning enquiries into booking and handling guest\xe2\x80\x99s orders.
• Keep up to date and accurate all enquiries relating bookings and put them in the systems and follow up any guest\xe2\x80\x99s requirements and pass it on to the right person.
• Liaise with the restaurant management regarding special offers and ensure the offers are advertise accordingly on system and website. Utilise the systems to its full potential, maximise bookings, create a database of all regular patrons of the restaurant, building a detailed record of guest.

What we Offer In return for your hard work, you can look forward to a highly competitive salary and benefits package \xe2\x80\x93 including:

• Duty meals
• Birthday Leave on your birthday month
• Monthly LOVE Hour
• Extensive coverage of Medical, dental & optical benefits
• Insurance Coverage
• F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow opportunities

What\xe2\x80\x99s more, because your career will be as unique as you are, we\xe2\x80\x99ll give you all the tailored support you need to make a great start, be involved and grow. And because the Holiday Inn Hotels & Resorts brand belongs to the IHG\xc2\xae family of brands, you\xe2\x80\x99ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we\xe2\x80\x99ll make sure you\xe2\x80\x99ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com. Employability Partner: NTUC\xe2\x80\x99s e2i (Employment and Employability Institute)