Job Description

Company Description
HOTEL OVERVIEW
Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissotel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa.
ABOUT OUR COMPANY
At Fairmont Singapore and Swissotel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

We are looking for a proactive and detail-oriented Sales Administrator to support our F&B Sales team. This role assists with Gift Central operations, group booking administration, and daily sales coordination.
Key Responsibilities

• Manage daily operations of the Gift Central platform, including voucher enquiries, bulk orders, and product updates.
• Provide administrative support for group and event bookings, including inputting leads, preparing Event Orders, and coordinating vendor access.
• Handle incoming enquiries and assist the sales team with follow-ups.
• Maintain clear communication with internal departments to ensure smooth event execution.
• Update client records, track sales activities, and support reporting on market trends and customer feedback.
• Assist with ad-hoc tasks and support the Sales & Marketing Division as required.

Qualifications

• Proficient in Microsoft Office; knowledge of OSEM/Delphi is a plus.
• Experience in sales support or hospitality is preferred.
• Strong organisation, attention to detail, and ability to work independently.
• Positive attitude with good communication and customer service skills.

Skills Required